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Flame light strip For BI
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Overall rating: 4.5 / 5 from 2 reviews.
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Tim B. 5/5 Verified
It was easy to install once you looked on you tube. Had to take back off electric fireplace once I took it completely out of the wall. The fireplace back has more screws than it really needs. But easily done. The clips that hold the strips in were the most difficult to do. They are very tiny and hard to get old stripe off. Take your time and use very small needle nose pliers. Just unplug old. Then plug in new. It only can be placed in one way. Back of fireplace went back together not issues. I only replied one strip now I have 2 different light shades on each side of fireplace. Needed to order 2 and replace both stripes. Going to order 2 new ones and store for next time a light strip goes out.
Cynthia L. 4/5 Verified
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